Euro Automotive Dallas (“Euro Automotive,” “we,” “us”) operates the website at this domain and the customer portal you can access by signing in. This Privacy Policy explains what personal information we collect, how we use it, and what choices you have. If you have questions, see Contact below.
1. What we collect
We collect information you give us directly when you:
Submit our contact form
- Your name, email address, phone number, vehicle (make/model), and the message you send us.
Create a customer portal account
- Email address and password (the password is stored as a salted hash by our auth provider; we never see the plaintext password).
- Optional profile fields: full name, phone number.
Save vehicles or book appointments in the portal
- Vehicle make, model, year, VIN, license plate.
- Appointment service type, date, time, and any notes you add.
Server logs (automatic)
- Standard request metadata (IP address, user agent, page URL, timestamp). We do not run third-party analytics or advertising trackers on this site.
2. How we use it
- To respond to your message and schedule service.
- To provide the customer portal experience (showing your vehicles and appointments).
- To maintain a record of customer communications in our CRM (HubSpot) so any team member can pick up where the last left off.
- To detect and prevent fraud, abuse, or unauthorized access.
- To comply with legal obligations.
We do not sell your personal information. We do not use it for cross-context behavioral advertising.
3. Who we share it with
We share your information only with the service providers we use to run the site:
- Supabase— hosts our database and handles authentication. Stores everything described in “What we collect” above.
- HubSpot — receives a copy of contact-form submissions (name, email, phone, vehicle, message) so our team can follow up.
- Vercel — hosts the website and serves your requests.
We do not share your information with any other third party except (a) when required by law, (b) to protect our rights or someone's safety, or (c) as part of a business transfer where the buyer agrees to honor this policy.
4. Cookies
We use cookies only to keep you signed in to the customer portal. These are set by our authentication provider and expire when your session ends or you sign out. We do not use advertising cookies, analytics cookies, or third-party trackers on this site.
5. Your rights
Texas residents have rights under the Texas Data Privacy and Security Act (effective July 1, 2024). Residents of other U.S. states with similar laws have analogous rights. You can:
- Ask what personal information we have about you.
- Ask us to correct it.
- Ask us to delete it (subject to limits — e.g., we may keep records required for tax or warranty purposes).
- Get a copy of it in a portable format.
- Opt out of any sale or targeted-advertising use of your data — although as noted above, we do neither.
To exercise any of these rights, contact us using the information in Contact below. We'll respond within 45 days. We may need to verify your identity before completing your request.
6. Children's privacy
Our site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we have, please contact us and we will delete it.
7. Data security
We use industry-standard safeguards: encrypted connections (HTTPS), password hashing, row-level security on database tables, and access controls on our internal tools. No system is perfect; if we ever discover a breach affecting your information we'll notify you in line with applicable law.
8. Changes to this policy
We may update this policy from time to time. When we do, we'll change the “Last updated” date at the top. If a change is material we'll also post a notice on the homepage for at least 30 days.
9. Contact
Questions or requests about this policy or your personal information:
- Euro Automotive Dallas, 3421 W Northwest Hwy, Dallas, TX 75220
- Phone: 214-956-7744
- Email: privacy@euroautomotive.autos